FAQs
Everything you ever wanted to know
Q: Your prices are in dollars. What currency is that?
A: All prices on the website are in Australian dollars (AUD$).
Q: How can I contact Threads or Dead?
A: It's easy; just visit the Contact Us section of our website.
Q: Just how fast is your delivery?
A: It's super fast! We offer same day despatch and orders are usually delivered in 1-3 business days. Click here for more information on our delivery options.
Q: I'd like to pay using my credit card, but I don't have or don't want to create PayPal account to pay. Is there a way I can just pay using my credit card?
A: Yes. You can pay for your order without having to have, or create a new PayPal account. When you go through to the payment page go, click on the link (as highlighted in the image below) to pay without creating a PayPal account. The payment is still processed by PayPal, but your details are not recorded, and it does not cost you any extra.
Q: What if I don't like it or it's the wrong size? What is your returns policy?
A: We will gladly exchange or refund your purchase within 7 days of you receiving the goods. For more information read our Returns Policy.
Q: Threads or Dead sounds like a great place to work. Can I come and work with you?
A: We're not currently hiring, but we're always interested in hearing from interesting and innovative people. Please get in touch via our Contact Us page.
